Variants, not logos
Brand recognition is only the first state. We record distributor, region, tier, year, and product line because those details can change the rules. A brand name alone never authorizes a rate or claim.
About CoopReclaim
Co-op rules should not live in somebody’s inbox.
HVAC dealers inherit a moving set of distributor statements, program-year guides, invoices, proof requirements, and deadlines. CoopReclaim exists to turn that scattered record into a workflow the dealer can inspect: find the program, verify the account, organize the proof, prepare the packet.
Sources before support
Program material is logged with its source URL, retrieval date, curator, and verification date. If a current term is not publicly verifiable, the row stays recognized. Historical material stays labelled by year.
Human review at the sensitive step
Restricted changes to program rules and dealer balances are reviewed by a human before they can drive claim preparation. CoopReclaim prepares the working packet; the dealer reviews and files it.
Private documents, tenant-scoped access
Uploaded originals are stored privately and are retrieved only through an authenticated, tenant-scoped route. Account deletion removes stored originals first and removes private account data only after storage confirms the files are gone. A temporary storage failure keeps the account and file references available for a safe retry. We do not claim end-to-end encryption, and nothing is sent to a manufacturer unless the dealer sends it.
Contact
An institutional inbox for every kind of request
CoopReclaim is in early access. Email is the support channel; there is no published response-time guarantee yet. Use the address that matches the request so it reaches the right operating queue.